Privacy Policy

1. General Information

Protecting your personal data is very important to us.
We treat your personal information confidentially and in accordance with applicable data protection laws, as well as this Privacy Policy.
The following statement provides an overview of which data we collect, how we use it, and what rights you have.

2. Data Controller

Norman Reffke
Schauinsland 4
71642 Ludwigsburg
Germany
Email: info@vitalmindcoach.com

3. Collection and Processing of Personal Data

We only collect personal data when legally permitted or when you voluntarily consent to its collection. Typical types of data include:

Name, email address (e.g., when using a contact form or signing up for the newsletter)
IP address (automatically recorded by the web server when accessing the site)
Usage data generated when interacting with embedded tools or the coaching chatbot

4. Purpose of Data Processing

We process your data exclusively for the following purposes:

To provide our content and coaching services
To optimize our website (e.g., performance and reach analytics)
To communicate with you (e.g., inquiries, email coaching, feedback forms)
To fulfill contractual obligations related to booked coaching services

5. Legal Bases for Processing

Processing is carried out on the basis of:

Art. 6(1)(a) GDPR (consent)
Art. 6(1)(b) GDPR (performance of a contract)
Art. 6(1)(f) GDPR (legitimate interest in the secure and efficient provision of our services)

6. Disclosure to Third Parties

Your data is only shared:

With service providers we use for data processing on our behalf (e.g., hosting, email marketing)
When you have given your consent
When we are legally obliged to do so

7. Cookies and Analytics Tools

This website may use cookies to enable certain functionalities or to analyze usage statistics.
Details about analytics tools (e.g., Google Analytics, Matomo, CustomGPT) will be provided as soon as they are implemented.

8. Newsletter via Wix

If you sign up for our email coaching newsletter, we use your email address exclusively to send our newsletter.

The newsletter is sent via Wix.com Ltd, Nemal St. 40, 6350671 Tel Aviv, Israel.
The data you submit (e.g., email address, optional name) is stored on Wix servers.

Wix may process data outside the European Union (e.g., in the United States or Israel).
We have concluded a Data Processing Agreement with Wix under Art. 28 GDPR.

Wix ensures an adequate level of data protection through Standard Contractual Clauses and additional security measures.

The legal basis for processing your data in connection with the newsletter is your consent under Art. 6(1)(a) GDPR.

You may withdraw your consent at any time, for example via the unsubscribe link in the newsletter or by emailing info@vitalmindcoach.com.
Your data will be deleted after unsubscribing unless legal retention obligations require otherwise.

9. Your Rights

You have the right to:

Access your data (Art. 15 GDPR)
Rectification (Art. 16 GDPR)
Erasure (Art. 17 GDPR)
Restriction of processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Object to processing (Art. 21 GDPR)

10. Withdrawal of Your Consent

You may revoke any previously granted consent at any time with future effect.
The lawfulness of processing carried out before the withdrawal remains unaffected.

11. Data Retention

Personal data is stored only for as long as necessary for the purposes mentioned, or as required by law.

12. Data Security

We implement technical and organizational security measures to protect your data from manipulation, loss, or unauthorized access.

13. Changes to This Privacy Policy

This Privacy Policy is regularly updated to reflect legal requirements or changes to our services.
The latest version is always available on our website.